At Harper's Row, customer satisfaction is our number one concern. If you are not completely satisfied with your order, you may return it for a full refund within 30 days. 

Orders are eligible for returns and a full refund up to 30 days after the product delivery date. Returned items must be in new, unused condition, unwashed with original tags attached. Nail strips must be in original packaging with the inner vacuum-sealed inner package unopened. Customers are responsible for return postage (see below for information about free size exchanges). We recommend using a shipping method with tracking, as we cannot be responsible for lost return packages. 

To initiate a return, please visit

We now offer FREE size exchanges if you would like the same item in a different size! If your desired size is in stock, you can email us at and let us know the product you'd like to exchange, and we will email a free return shipping label for you to send back the incorrect size.  We will ship the new size upon receiving the return, or you may place a new order that will be shipped immediately and we will issue a refund for the incorrect size when we receive the return (we just ask that you please let us know prior to placing the order so that we know it's for an exchange).

For questions, please email: